Research and Evidence

Why the WhisperQuake Way works

The WhisperQuake stance changes what's possible in a conversation. It’s a low-tech, high-impact way of surfacing clarity, reducing friction, and empowering both patient and provider.

WhisperQuake is grounded in Clean Language, which:

Minimizes assumptions, reduces misunderstanding
Improves outcomes by improving conversations
Makes better use of existing resources
Surfaces what's emotionally and practically meaningful
Supports clinician well-being.

Early pilot results suggest that our stance-based communication can improve patient engagement, reduce provider stress, and foster faster insight without pushing behavior change.

Our approach is being explored in chronic condition care, end-of-life and community healthcare contexts.

Bypassing Bias: Our Poster at ADCES Conference

External Research

Using the communication technique of Clean Language in healthcare: an exploratory survey

By Saskie Dorman and Judy Rees

Communication is fundamental to effective healthcare. Misunderstandings can increase distress, risks and costs. Clean Language is a precision questioning technique-with specific Clean Language questions which minimise assumptions and bias. It is used in a variety of contexts but is under-researched in healthcare. An exploratory online survey was undertaken to develop an understanding of who uses Clean Language in healthcare, in what kind of roles, settings, contexts and what impacts they identify.

Pilot Highlights: Diabetes Peer Coaches 2025

Majority of participants used WhisperQuake tools within two weeks
Reported improved group engagement, reduced friction, and clearer emotional insight
No directive coaching required — impact emerged through stance and clarity alone
Notable reduction in shame-triggering moments during peer conversations.

"Early responses have been positive, with participants experimenting with the stance and citing improved group engagement. We’re now testing whether short experiential sessions can help health leaders."